Get hotel client ratings via the API

Problem description: What problem does your company have that you would like to tackle with your idea? Our partners that we have an agreement with via Travelgate X have internal customer ratings for each of their hotels. We cannot access that data from the API call with TravelgateX.

Expected outcome: What is the outcome you expect when this problem has been solved?
If we can get this data, we will be able to help our travellers select the best hotel options based on the ratings from previous travellers.

Idea description: Please describe your idea in detail, why you think it’s worth building and how you’re currently dealing with that problem.

Dear Oli, welcome to our Community! :hugs:

Thanks for your contribution.

Please could your share a bit more info about your idea? If we get your point, you are a Seller and provide Client ratings in your hotel content but this info is not reaching our Buyers, is this correct?

Look forward to your reply in order to keep digging into the idea.

Best Wishes!


Hi Tania

Thank you for your email.

Yes, that is correct. Our suppliers (Ratehawk, Hotelston and others) have client ratings based on reviews they have given the accommodations after staying there. We want to access the ratings via Travelgate to display on our page. The suppliers are happy to share it with us, but there is no option to do that with TravelgateX. It would be beneficial to anyone using TGX to get this access.

Have a great day :slight_smile:

1 Like

Hi @oli

Thanks for your feedback!
Let’s check with our Tech team and gather some interest from other partners as well!

Keep you posted! :mailbox_with_mail:

Have a fantastic week!