About customer nationality

Problem description: We are downloading the bookings from the HotelResRetrieve method in the inventory service. In this content we receive a customer profile. But this profile does not include the actual “customer nationality”. Hotels are asking for the customer nationalities when they receive these bookings - possibly because of price policies per nationalities. Some times they are rejecting some bookings or does not let the customer in at arrival. This causes problems both operationally and for the customer.
Expected outcome: It would be nice to receive the customer nationality in the HotelResRetrieve method response, if possible.

Idea description: Currently, we have to ask back to the seller every time we encounter a problem.

Hello @artemis ! :hugs:
Welcome to our Community and thanks for your contribution!

We are checking with our Tech team if we can add customer nationality in the HotelResRetriee method response.

Keep you posted!! :mailbox_with_mail:

Best Wishes,