Property ID in Error Stats

When I am looking at the Stats app on the Travelgate website, and a particular channel has a large number of errors, it’s not easy to see whether those errors are happening across just one or two properties, or a wide range of properties. You have to open and review the logs for each error to determine this.

It would be really helpful to have a clear way to view which property an error has occurred for.

My suggestion is that when you click on “View Detailed” to see the “Transaction details” pop up on the right hand side of the screen, that this pop up also includes a column with property ID (or property name). This would save us a lot of time in analysing which hotels are triggering errors.

Hello Elfie,

Thank you for sharing your idea with us! We really appreciate your input.

To better understand the use case, do you typically search for other fields inside the XML log when checking transactions with errors, or just the hotel code?

We will consider your suggestion and review it internally with our team. We will also gather feedback and interest from other partners to ensure that any new features we add are a great fit for our product.

Thank you again for taking the time to share your thoughts with us! :smile: We will keep you posted on any updates regarding this.

Best regards,