MyTickets: Respond to your tickets directly from our website

Dear Partner,

We are excited to announce that starting today, you can respond to support tickets directly from our website, revolutionizing the way you engage with our support team.


With this improvement, you will efficiently manage your support inquiries, respond to tickets, and collaborate with our support team all within a centralized platform.

Key highlights of the enhanced support communication feature include:

  • Streamlined Ticket Response: You can now respond to support tickets directly through our website, eliminating the need for external communication channels or switching between multiple platforms.

  • File Attachments: You will have the flexibility to compose detailed responses, providing comprehensive information to our support team. Moreover, you can easily attach various files, such as logs, images, or media, to provide additional context or relevant materials.

What do I have to do next?

The enhanced support communication feature is now available to all Travelgate Partners. To access this feature or learn more about its functionalities, please visit MyTickets section.

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