Deactivate a date range

Hello everyone!

Sometimes we do have some periods when a board supplement must be added manually as it is compulsory. However, in certain occassions and for different reasons we are not able to update these supplements. I have seen that you can deactivate a hotel, a rate or even a room but we are not able to forced a closed out on a date range. I have been advise that using the closed master option will not do anything if they send availability throught the Channel Manager. Is it possible to develop an option where a date range can be deactivated ?
Thank you!

Hello @channel :hugs:

Thank you for your activity and contribution!

We need some more information about the problem you are facing.
Here below our conclusions after reading your post, could you please let me know if we are understanding the situation? Could we get an example, please? The most real and practical scenario is the best way for us to understand the problem and explore the solution next.

As a recap:

  • You load a compulsory board supplement for a hotel (gala dinner or similar?)
  • You need to update the supplement but you cannot do it (due to limitations on your side?)
  • So you need to close out some dates / rooms / rates during a period of time, in order to make sure you will not have unexpected bookings.

Expected outcome: having the option to stop selling certain rates / rooms / hotels, meanwhile the hotel is updating availability and rates via channel manager (so they would not be aware of any deactivation).

Look forward to your feedback!

Warm regards,

Tania